Utility Service

The City of Batavia provides electric, water and wastewater services to residents. The Utility Billing department sends out and collects all residential, commercial and industrial utility bills. 

Please note: Refuse and recycling services are provided to residents through Groot. Visit cityofbatavia.net/refusecollection for details.

New Customer Services

If you are new to Batavia or if you are moving within the City, please call the Utility Billing Department at 630-454-2020. All new customers are asked to call or come into the Utility Billing office to establish service. A deposit for utility service is required for tenants and commercial accounts. Once you have established utility service, you may wish to take advantage of one of the payment options the City offers.

Establishing Services

For more information on establishing Utility Service or if you have questions on your existing Utility Account, please contact a customer service representative at 630-454-2020 or email our staff.